HEPTARC
Salesforce Service
We drive change with Salesforce
Heptarc has been a Partner of
Salesforce since 2023. Our leadership
team and Project teams have deep
industry experience , which means
ready access to product development
owners and other senior executives,
all of which helps projects run
smoothly.
Why choose Heptarc?
- Innovation IQ
Address complex
problems in new ways - Digital DNA
Use bold, innovative ideas
to re-imagine customer
engagement and transform
businesses - Creative capacity
Big investments in creative
talent and emerging digital
technologies, globally.
- Practical insight
Approach tailored to
each client project. - Strategic clarity
Industry-specific methods
that implement Salesforce
solutions with less risk and
better outcomes - Industry accelerators
Salesforce Certified solutions
use social, mobile, analytics,
and cloud with speed
and scale.
- Depth and breadth
Depth and breadth
Global reach with unmatched
capabilities around Sales - Real Agility
Agile methodology,
proprietary project
management tools, and
quick iterations - Awards and rankings
Recognized by both analysts
and Salesforce, itself.
- Whole solutions
Empowers Salesforce
with mobile apps, digital
experience, interactive
apps, and seam - Operational scale
New technologies
and business improve
customer relations.
Robust systems and
processes capture,
connect, and act on
interactions at every
touch point.
Our Salesforce Knowledge
Marketing Cloud
Predictive Scoring Customer Segmentation Product and Content Recommendations Automated Email Optimization Language insights
Skills and Accomplishments
Our local Salesforce practice currently consists of dedicated Salesforce practitioners across India and Australia with the following capabilities
• Salesforce technical architects
• Salesforce solution architects
• Salesforce developers
• Salesforce functional leads
• Salesforce business and
configuration analysts
• Salesforce Project managers and
delivery / scrum leads
• Marketing Cloud technical leads
• Marketing Cloud automation and
optimisation specialists
• Salesforce Certifications held across
our consultants
• 8 in Salesforce CPQ/CLM
• Industry recognised project
management and architecture
accreditation
Comepetency
What we offer
Delivery
• Marketing, Sales, Service CRM Implementation • Solution Design & Implementation • Platform migration & Re-platforming • Solution enhancements & Refactoring • Cross-cloud Integration • (AWS/Azure/Google) • Backend System Integration • Customer Digital Experience Platform • AI and Analytics
Advisory
• Current State Assessment • Customer Journey Mapping • Operational, Change Management & Governance Models • Build vs Buy decisions • Platform Features & Product Evaluation • Business Case formulation • Process Mapping and Gap Analysis • CRM Strategy and Roadmap • Application Audit • Design and System Architecture Reviews • Platform Feature Upgrade Assessment • CoE Setup
Support
• Business As Usual maintenance • Platform Support & monitoring • On-going Sales Campaign execution • Training & Adoption • Application Testing • Performance optimization
Get in Touch
Want to fulfill you Salesforce requirements? Contact our salesforce experts to tailor to your specific needs