Salesforce Service Cloud/ Sales Cloud

Exp: 5+

Location: Bangalore, Hyderabad and Mumbai

Mode: Hybrid

JD

Sr Profiles with Overall 5+ years of experience on Salesforce

· Proficient in Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and familiar with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others), REST & SOAP APIs, Proficient in Salesforce Service Cloud (Web-to-Case and Email-to-Case)

· Should be well versed in Development and Deployment lifecycle with knowledge of code quality tools and CICD tools.

Optional / Nice to Have:

· Knowledge on Omnichannel

· Knowledge on Einstein BOT, Agent Force and SF AI

· Experience in integration – SOAP APIs, REST API (JSON, XML)

· Continuous Integration – SFDX and Azure DevOps

· Working in Agile development techniques using DevOps tools.

· Excellent interpersonal and communications skills

· Salesforce Certified Admin / Advance Admin/ Salesforce Platform Developer I and II / Platform App Builder / AI Associate/ AI Specialist.

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